Privacy Policy

Showtiva ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voting platform service, including our website and mobile applications (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Participate in voting events
• Create or manage events as an organizer
• Contact us for support
• Subscribe to our newsletter or marketing communications

This personal information may include:

• Name (first and last name)
• Email address
• Phone number
• Country and state of residence
• Profile picture
• Payment information (processed securely through Paystack)
• Organization details (for organizers)

Automatically Collected Information

When you access our Service, we may automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

Voting and Event Data

When you participate in voting events, we collect:

• Voting history and preferences
• Payment transactions related to votes
• Event participation data
• Interaction with contestants and events

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our Service
• Processing your account registration and authentication
• Facilitating voting transactions and payments
• Sending you technical notices, updates, and support messages
• Responding to your comments, questions, and customer service requests
• Monitoring and analyzing usage patterns to improve our Service
• Detecting, preventing, and addressing technical issues and fraudulent activity
• Complying with legal obligations and enforcing our terms
• Sending marketing communications (with your consent)

We may share your information in the following circumstances:

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processing (Paystack)
• Cloud hosting and storage (Supabase)
• Analytics and monitoring services
• Email delivery services

For Legal Reasons

We may disclose your information if required to do so by law or in response to:

• Legal process or government requests
• Enforcement of our Terms of Service
• Protection of our rights, property, or safety
• Investigation of potential violations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for any other purpose with your explicit consent.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing through certified providers
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information.

Correction

You can update your personal information through your account settings or by contacting us directly.

Deletion

You may request deletion of your personal information, subject to certain legal and operational requirements.

Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Cookies

You can control cookies through your browser settings, though this may affect the functionality of our Service.

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

Your information may be transferred to and processed in countries other than Nigeria. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our data practices, please contact us at: